Inpatient Clinician Educator Service
Massachusetts General Hospital
Associate Professor of Medicine
Harvard Medical School

Jeffrey L. Greenwald, MD, SFHM, is a native of the suburbs of Chicago, Illinois, and completed medical training at Harvard Medical School before going to Barnes Hospital in St. Louis for Internal Medicine.

Shortly after completing this training, Dr. Greenwald married and he and his wife, Suzanne, moved to Oxford, England, where she was working toward her PhD in education policy. During this time, Dr. Greenwald practiced as a Specialist Registrar at the John Radcliffe Hospital, spending time in both inpatient medicine and intensive care medicine.

After almost a year overseas, Dr. Greenwald returned to the United States and took a position as the first hospitalist at Boston Medical Center, the hospital affiliated with Boston University School of Medicine. There he stayed for a decade becoming their first director of the Hospital Medicine Unit where he also practiced clinically and taught residents and students. Over these years, Dr. Greenwald became heavily involved in quality improvement efforts working on heart failure management, VTE prophylaxis, inpatient vaccination processes and infection control efforts. He also directed the Inpatient and Outpatient HIV Testing Services for the hospital, developing systems to offer routineHIV testing using point-of-care tests, a project that resulted in Dr. Greenwald’s being requested to offer advice to the U.S. Centers for Disease Control and Prevention on inpatient HIV testing policies.

Since the early 2000s, Dr. Greenwald has also been heavily involved with improving the discharge care transition for hospitalized patients. He was a co-investigator on Project RED at Boston Medical Center, and since 2007, through the Society of Hospital Medicine’s (SHM’s) Project BOOST for which he was a co-investigator on this project and lead developer of the BOOST toolkit, including the project’s Teach Back video and curriculum. He continues to serve as mentor for multiple BOOST hospitals and helps to direct and oversee the project for SHM. In 2015, he took over as the director of SHM’s Mentored University and QI mentoring program.

In 2009, Dr. Greenwald was principal investigator on an Agency for Healthcare Research and Quality conference grant on medication reconciliation. He has also advised the University HealthSystem Consortium and National Quality Forum on readmissions strategies and measures.

Dr. Greenwald moved to the Massachusetts General Hospital in 2009 to join the Inpatient Clinician Educator Service as a teaching hospitalist. He is an Associate Professor of Medicine at Harvard Medical School and was also asked to become the lead physician for Partners Healthcare’s High Performance Medicine Team on Readmissions. In 2013–2014, he participated in Harvard’s Palliative Care Education and Practice program and is currently applying as a co-investigator on a PCORI grant with Dr. Mark Williams to help educate non-palliative care specialist clinicians in primary palliative care. He also is working on a primary palliative care QI program at his hospital as well as works actively on the residency’s QI/patient safety curriculum.

Dr. Greenwald has twin 10-year-old boys, Aleksander and Gabriel, whom he and his wife adopted from Russia in 2007. He and his family live in the suburbs of Boston.